Manual & Videos

How to use the TIM - Periodic Inspection template

TIM App Video

Watch a complete 3 minute video tutorial

TIM App Manual

Step by step guide how to use the app and templates

1. Download the app

Property Inspection App
To download the app from the store search for ‘TIM Property Inventory’ and download, next, add your username (email) and password to the app home screen.

2. Property address

Type in the address details etc. Tap on the screen to remove the keypad, then tap on ‘next’ (bottom right).

3. Property photo

Property Inspection App

Choose the property type. Is the tenant present – answer.
Type in the landlord’s name. To take a front-of-property photo turn off your camera ‘orientation lock’ and tap on the camera. Take the photo in ‘landscape’ then press X.

4. Comments & Recommendations

To add any comments or recommendations, type in with the keypad or tap on the ‘microphone’ and speak clearly. You can also add notes via your computer when you upload the report. To do this – tap on ‘report’ and choose ‘edit’. Tap on the menu, tap on property details type in then ‘Save’.

5.How to answer

Tap on the room, choose a status, tap on either of the 2 menus and choose a pre-loaded comment. To add new comments to the menus. Type in or use the ‘microphone’ then tap on the + to save for future use.

6. Using voice recognition

To use voice recognition, tap on the ‘microphone’ to speak clearly then press ‘stop listening’. Tap on the + to add the note to the dropdown lists.

7. Taking photos

Property Inspection App
To take photo/s. Tap on the camera – turn the device sideways (landscape) and take. The camera can be used in portrait however, using the camera in landscape, the photos are 40% larger than in portrait.

8. Delete room/s

Property Inspection App

To delete a room from the template tap on the room and ‘delete’. To add a new room, tap ‘add item’, type in, and press Ok. To move rooms tap on the bottom left menu ‘item order’ move up or down, then ‘Save’.

9. Smoke alarms

To report on the ‘smoke and carbon alarms’ tap on the bottom left menu tap on ‘alarms’ then top right ‘add alarm’ choose the alarm type then answer and take a photo, then press ‘save’.

10. Property Exterior

To report on the property Exterior tap on ‘Interior’ (centre) then tap on ‘Exterior’. If the property doesn’t have a front/rear garden – tap on and delete.

11. Adding room/s

To add a new room into the template, tap on ‘add item’ type in the ‘room name’ then OK.

12. Rename room/s

To rename a room, tap on the 3 dots by the question – choose ‘rename’ and type in the press OK.

13. Human Habitation questions

To answer the ‘Fitness for Human Habitation’ questions. Tap on the bottom left menu. Tap on ‘Fitness for Human Habitation’ and tap on each item. Tap on the ‘menu’ and choose your answer. Photos or comments cannot be attached to these questions.

14. Report directly to Fixflo

To report an issue directly from the TIM app to Fixflo. Type in the fault and take a photo. Then simply tap on the ‘Fixflo tab’ – when you upload the TIM report. A separate report is directly sent to Fixflo to report the issue.

15. Uploading the report

To ‘upload’ the report, tap on ‘export’ to sign for the report tap on ‘signatures’ type in the name and sign. Then press ‘complete’.

16. Download the PDF report

To download the report from your online account. Go to the website and login. Tap on ‘report’ and download and open the PDF. To make any changes. Tap on the blue tab ‘edit’ to make the change and ‘Save’

17. Re-inspecting the property

To re-inspect the property at a later date. Tap on ‘search’ then ‘online’ choose ‘search criteria’ and ‘search’. Tap on the report and ‘convert to new inspection’ (untick copy photos) you could ‘copy answers’ and then press ‘continue’. Copying the answers will show you the condition of the property/rooms at the last inspection. Then update with new comments and photos. Then press ‘export’ and ‘complete’.

18. Re-using the template

To use reports already uploaded for similar property-type inspections, do this. Tap on search, tap on showall, tap on the report and ‘convert to new inspection’ untick copy photos and copy answers. Tap on the bottom left menu and tap on ‘property details’ then change the address, tenant’s name etc, add the new address etc and complete the inspection.

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